At By Her Cosmetics, we understand the importance of timely and secure delivery of your purchase. Our goal is to process and ship your order as quickly as possible while ensuring the safe and secure delivery of your products.
Shipping Options:
We offer standard and expedited shipping options to meet your delivery needs.
Shipping times may vary depending on your location and the shipping option selected.
Please note that shipping times are estimated and not guaranteed.
Order Processing:
Orders are processed and shipped within 1-2 business days of receipt, excluding weekends and holidays.
You will receive an email with tracking information once your order has been shipped.
Shipping Costs:
Shipping costs are calculated based on the weight and size of your order, as well as the shipping method selected. Shipping costs are non-refundable.
Damaged or Defective Products:
In the unlikely event that you receive a damaged or defective product, please contact our customer service team at info@byhercosmetics.com within 14 days of receipt to initiate a claim.
We will replace the damaged or defective product as soon as possible.
Note:
By Her Cosmetics is not responsible for shipping delays caused by carrier issues, weather-related events, or other unforeseen circumstances.
If you have any questions or concerns about our shipping policy, please contact our customer service team at info@byhercosmetics.com. We are always here to help!
